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Bryce Coleman

GTM Engineer @ Ashby | Author @ Bryce’s Bytes Inc. (not a real company)

Cary, North Carolina, United Statesuniverse-v1 · gtme
Ashbyex-IXL Learningex-Kustomer
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Company history

  1. IXL LearningTechnical Support Lead2018-11 – 2019-11 · 1y
  2. IXL LearningTechnical Support Analyst2017-09 – 2018-10 · 1y 1mo
  3. KustomerPrincipal Technical Support Engineer2019-11 – 2022-02 · 2y 3mo
  4. KustomerBusiness Systems Engineer (GTM, RevOps, AI)RevOps2024-12 – 2025-09 · 9 mo
  5. First In Families of North Carolina (FIFNC)Director - Family Support Programs2014-07 – 2017-09 · 3y 2mo
  6. AshbyGTM Engineer2025-09 – present · 11 mo
  7. Teach For AmericaSpecial Education Teacher2012-06 – 2014-07 · 2y 1mo
  8. KustomerCX Operations Engineer2023-05 – 2024-12 · 1y 7mo
  9. MetaCX Operations Engineer, Kustomer2022-02 – 2023-05 · 1y 3mo

Skills

SalesforceComputer ProgrammingTroubleshootingSalesforce.com DevelopmentGainsightSubject Matter ExpertsTechnical Subject MatterCustomer SupportIT OperationsSoftware IntegrationSystems EngineeringProduct ManagementSoftware EngineeringSoftware Quality AssuranceNonprofitsProblem SolvingSalesforce.com AdministrationCustomer Relationship Management (CRM)Project ManagementJavaMicrosoft Office

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