Raul Rincon

Go-to-Market (GTM) executive, consultant, and fractional Chief Revenue Officer (CRO)

Location n/a
Independent Consultantex-Genesys | Interactive Intelligenceex-Genesys

Dynamic sales, marketing, and operations leader with over 20 years of success driving growth across new, emerging, and established markets—both domestically and internationally.

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I specialize in building and executing long-term go-to-market strategies across direct and channel sales, supporting both SaaS and On-Premise models. Known for bringing clarity, vision, and results to high-growth environments, I’ve consistently led teams that outperform targets while navigating complex technical, business, and cultural landscapes. My leadership spans North America and international markets, with a focus on scaling revenue, developing partner ecosystems, and aligning cross-functional teams around customer success. **Areas of expertise include:** * Developer-led GTM strategies targeting CXOs, architects, and engineering teams * Enterprise SaaS, cloud transformation, and hybrid deployment models * Hiring and mentoring high-performing sales and cross-functional teams * Managing OPEX, aligning technical and business requirements, and executing value-based pricing strategies * Leading M\&A integration to accelerate market expansion * Customer retention, satisfaction, and expansion strategies * Designing and executing channel and direct sales motions Fluent in English, Spanish, and Portuguese, I bring a global mindset and deep appreciation for regional business dynamics—bridging cultural fluency with executional excellence.

Career TimelineNOW → PAST

GTM Index

  1. INDEPENDENT CONSULTANTJOB
    1. GTM Strategy Consultant (I…
      1Y 7M
  2. TWILIOJOB
    1. Senior VP GTM - Global Sal…
      2Y 11M
    2. VP and GTM leader
      3Y 6M
  3. GENESYS | INTERACTIVE INTELLIGENCEJOB
    1. Senior VP of Sales
      18Y 11M
  4. GENESYSJOB
    1. Senior VP of Sales
      1Y 11M
  5. DIALOGICJOB
    1. Dir - Latin American Sales
      4Y 11M
  6. MATSUSHITA (FORMERLY AROMAT CORPORATION)JOB
    1. Sales Eng
      3Y 11M
  7. KIDDE FIRE FIGHTING (FORMERLY SYMTRON SYSTEMS)JOB
    1. Project Eng
      5Y 11M

Time in market 40Y 7MOpen 1Closed 7Stints 8

gtmindex.io/p/raul-rincon-271a58b

  1. Job: Genesys | Interactive Intelligence — Senior Vice President of Sales · 2000-01 – 2018-12
  2. Job: Independent Consultant — Go-to-Market Strategy Consultant (Independent / Advisory) · 2025-01 – present
  3. Job: Genesys — Senior Vice President of Sales · 2017-01 – 2018-12
  4. Job: Matsushita (formerly Aromat Corporation) — Sales Engineer · 1991 – 1994
  5. Job: Kidde Fire Fighting (formerly Symtron Systems) — Project Engineer · 1986 – 1991
  6. Job: Twilio — Vice President and GTM leader · 2019-01 – 2022-07
  7. Job: Twilio — Senior Vice President GTM - Global Sales - Twilio Data and Applications · 2022-01 – 2024-12
  8. Job: Dialogic — Director - Latin American Sales · 1995 – 1999-12

Skills

Revenue GenerationExecutive LeadershipChannel SalesChannel RelationshipsTeam MotivationComplex SalesCRM SoftwareCustomer SatisfactionCompetitive LandscapeSales PerformanceUnified CommunicationsIVRGo-to-market StrategyTelecommunicationsSolution SellingChannel PartnersProduct ManagementIPCloud ComputingMobile Devices

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