Will Viles

Senior GTM Systems Engineer — Support @ Vercel ▲ Delivering exceptional customer support experiences.

Royal Sutton Coldfield, England, United Kingdomgtme · universe-v1
Vercelex-WRV Digitalex-Potential.co

About

As a full-stack developer, designer & marketer, I’m experienced at being a multi-skilled implementer in early-stage startups and growth businesses.I have 15 years industry experience designing and developing websites & apps, consulting on digital marketing strategy, automating key business processes and creating pixel-perfect brand identities.I'm at my best when given freedom to find creative technical solutions to impactful problems, evidenced by my work leading innovation teams and history of working for numerous creative agencies on digital transformation projects.With high levels of English-native communication skills & strong interpersonal skills, it’s my belief that energetic & enthusiastic face-to-face collaboration is how great things are built.

GTM Index

Will Viles

Senior GTM Systems Engineer — Support · Vercel

Career Timeline

Now → Past

  1. VERCELJOB
    1. Senior GTM Systems Eng
      Jun 2026 – Present
      2M
    2. Staff Customer Support Sys…
      Feb – Jun 2026
      4M
    3. Senior Customer Support Sy…
      Mar 2025 – Feb 2026
      11M
  2. WRV DIGITALJOB
    1. Freelance Full Stack Devel…
      Jun 2024 – Mar 2025
      9M
    2. Freelance Designer, Develo…
      Aug 2011 – Dec 2017
      6Y 4M
  3. REDBRAINJOB
    1. Mktg Tech & Brand Lead
      Apr 2022 – Jun 2024
      2Y 2M
  4. POTENTIAL.JOB
    1. Creative CTO, Potential VC
      Nov 2020 – Apr 2022
      1Y 5M
    2. Full Stack Developer & Des…
      Apr – Nov 2020
      7M
    3. Full Stack Developer & Des…
      Apr 2019 – Apr 2020
      1Y
    4. Full Stack Developer & Des…
      Jan 2018 – Mar 2019
      1Y 2M
  5. RISKMAPJOB
    1. Lead Frontend Developer
      Apr 2016 – Dec 2017
      1Y 8M

Time in market 15YOpen 1Closed 10Stints 11

Now → Past

gtmindex.io/p/willviles

  1. Job: Vercel — Staff Customer Support Systems Engineer · 2026-02 – 2026-06 · 4 mo
  2. Job: WRV Digital — Freelance Designer, Developer & Digital Marketer · 2011-08 – 2017-12 · 6y 4mo
  3. Job: Vercel — Senior Customer Support Systems Engineer · 2025-03 – 2026-02 · 11 mo
  4. Job: Potential.co — Full Stack Developer & Designer, SelfCatering.co.uk · 2019-04 – 2020-04 · 1y
  5. Job: RiskMap — Lead Frontend Developer · 2016-04 – 2017-12 · 1y 8mo
  6. Job: WRV Digital — Freelance Full Stack Developer, Designer & Digital Marketer · 2024-06 – 2025-03 · 9 mo
  7. Job: Potential.co — Full Stack Developer & Designer, 37x.com · 2018-01 – 2019-03 · 1y 2mo
  8. Job: Potential.co — Full Stack Developer & Designer, PPE4People · 2020-04 – 2020-11 · 7 mo
  9. Job: Potential.co — Creative CTO, Potential VC · 2020-11 – 2022-04 · 1y 5mo
  10. Job: Vercel — Senior GTM Systems Engineer — Support · 2026-06 – present · 2 mo
  11. Job: Redbrain — Marketing Tech & Brand Lead · 2022-04 – 2024-06 · 2y 2mo

Skills

Full-Stack DevelopmentPayload CMSSoftware Project ManagementWeb DevelopmentBranding & IdentityMarketing StrategyDigital StrategySaaS DevelopmentCreative DirectionGraphic DesignBusiness Management TheoryFootball RefereeVideo ProductionMapboxDigital MarketingTypeScriptNode.jsJavaScriptMarketingTeam Leadership

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