Ethan Pfenninger

Staff GTM Systems Engineer @ Ontra | AI Operationalization

New Yorkgtme · universe-v1
Ontraex-Alton Central Schoolex-Holderness School

About

AI operationalization, proven at scale. More than demos: production LLM systems embedded in CRM, support, and workflow tooling, with governance and auditability built in. Staff GTM Engineer at Ontra. Previously built and scaled Redis's internal GTM AI platform.

Company history

  1. Alton Central SchoolTechnology Integration Specialist2019-08 – 2022-02 · 2y 6mo
  2. Holderness SchoolComputer Science Teacher, Technology Integrator2017-08 – 2019-08 · 2y
  3. Holderness SchoolIT Support Assistant2013-05 – 2013-06 · 1 mo
  4. OntraStaff GTM Systems Engineer2026-06 – present · 2 mo
  5. Oyster River Cooperative School DistrictIT Assistant2014-09 – 2014-12 · 3 mo
  6. Tilton SchoolTech Support Specialist2015-03 – 2017-07 · 2y 4mo
  7. RedisSenior GTM Systems Engineer2025-04 – 2026-06 · 1y 2mo
  8. RedisCustomer Success Ops Integrations Engineer2023-01 – 2025-04 · 2y 3mo
  9. ZoomInfoIntegrations Engineer2022-02 – 2023-01 · 11 mo

Skills

Software DevelopmentOperations ManagementGenerative AIOS XConflict ManagementAdult EducationREST APIsHTML 5Visual BasicpythonCustomer Relationship Management (CRM)Customer SuccessJavaScriptTeam LeadershipJavaPublic SpeakingWindowsMySQLTeamworkMicrosoft Office

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